Realty ONE Group · Goodyear, AZ

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Privacy & Terms

Everything you need to know about how we handle your information and the terms that govern your use of our website. Jump to the section that applies to you.

Privacy Policy

Effective may 2026· Last updated May 04, 2026

1. Introduction

Keylani Ortiz operates www.KeysRealEstateServices.com (the “Site”) and provides real estate services through Keys Real Estate Services. This Privacy Policy describes how we collect, use, and disclose information when you visit the Site or use our services.

By using the Site or our services, you agree to the collection and use of information in accordance with this Privacy Policy. The personal information we collect is used to provide and improve our services. We will not share your information with anyone except as described here.To change and reuse text themes, go to Site Styles.

2. Information We Collect

Information you provide. We may ask you to provide personally identifiable information including your name, phone number, email address, and postal address. We may also collect details you choose to share, such as your real estate goals, property preferences, financing status, and timeline.

Log data. When you visit the Site, we automatically collect information your browser sends, including your IP address, browser type and version, pages you visit, the time and date of your visit, time spent on those pages, referring URLs, and similar diagnostic data.

Cookies. Cookies are small data files commonly used as anonymous unique identifiers. Our Site uses cookies to collect information and improve your experience. You can choose to accept or refuse cookies through your browser settings. If you refuse cookies, some portions of the Site may not function properly.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries about properties and real estate services

  • Schedule property tours, consultations, and meetings

  • Provide transaction updates and important service communications

  • Send marketing communications you have consented to receive

  • Improve the Site, our services, and the user experience

  • Comply with legal, tax, and regulatory obligations

4. SMS & Text Message Communications (TCPA)

By providing your phone number through any form on the Site, by texting us, or by tapping any “Request a Tour” link or similar feature that prefills a text message to our number, you expressly consent to receive text messages from Keys Real Estate Services regarding property inquiries, tour scheduling, transaction updates, and related real estate services.

Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP. Reply HELP for assistance.

Consent to receive text messages is not a condition of any purchase or service.

5. Email Communications (CAN‑SPAM)

If you provide your email address, you may receive newsletters, market updates, listing alerts, transaction emails, or other communications from us. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly.

6. Service Providers and Third Parties

We may engage third party companies and individuals to facilitate our services, provide services on our behalf (such as CRM, lead routing, calendar booking, transaction management, payment processing, and analytics), and help us analyze how the Site is used. These third parties have access to your personal information only to perform tasks assigned to them and are obligated not to disclose or use it for any other purpose. Examples include GoHighLevel (CRM and marketing automation), Google or Microsoft (calendar and email), and website analytics providers.

7. Disclosure of Information

We may disclose your information when required by law, in response to valid legal process, to protect our rights or the rights of others, in connection with a business transfer such as a merger or acquisition, or with your consent.

8. Security

We value your trust in providing us with your personal information and use commercially acceptable means to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information

  • Opt out of marketing communications

  • Opt out of the sale or sharing of personal information (we do not sell personal information)

  • Receive a copy of your information in a portable format

    California residents (CCPA/CPRA). California residents have additional rights under the California Consumer Privacy Act and California Privacy Rights Act. We do not sell personal information.

11. Links to Other Sites

The Site may contain links to other websites we do not operate. If you click a third party link, you will be directed to that site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

12. Children’s Privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete it from our servers. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Effective Date. Changes are effective immediately after they are posted.

Keys Real Estate

Realty ONE Group · Goodyear, AZ

A Realty ONE Group team based in Goodyear, AZ. Serving the West Valley and Arizona statewide with a personal, organized approach.


Credit Support: (623) 887-4572

15150 West Park Place Suite 315
Goodyear, AZ 85395

CUSTOMER CARE

  • Phone: (623) 887-4572

  • business hours: monday to friday "9am - 5pm"

LEGAL

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