I'm Keylani Ortiz, and I've been proudly serving the Arizona real estate market since 2014. My journey in real estate began with negotiating short sales, helping homeowners navigate the complexities of selling their properties for less than what they owe. With the recent fluctuations in home prices and the market settling down, short sales are becoming more relevant once again. At Keys Real Estate Services, we are well-equipped and ready to assist you through every step of the short sale process.

Our team is dedicated to providing personalized and professional service, leveraging years of experience to achieve the best possible outcomes for our clients. Whether you're facing financial hardship or simply need expert advice, we are here to help you find a solution.

Please feel free to contact us for a consultation, and let us guide you through your real estate needs with expertise and care.

Keys Real Estate Services has successfully negotiated and closed multple short sale transactions. Our team has built strong relationships with decision-makers and workout specialists within banks, allowing us to navigate any objections or issues swiftly and efficiently to reach an amicable solution and close your short sale successfully.

Please visit our website to see case studies and examples of short sales we have completed. At Keys Real Estate Services, we deliver results.

Contact our licensed and qualified short sale real estate team at Keys Real Estate Services. We will set up a FREE consultation over the phone or in person to answer any questions you may have and establish a game plan moving forward.

We will provide you with all the necessary documentation to get the short sale officially started. Our user-friendly Short Sale Welcome Packet can be filled out on your computer or iPad. You will need to sign a Letter of Authorization, allowing us to negotiate with your lender on your behalf.

Keys Real Estate Services will prepare the real estate listing documents and arrange an appointment to meet you at your property for signing and taking photographs. If you are out of state, we can complete all necessary paperwork via email, fax, or phone.

Identify your Qualified Hardship and detail it in a Hardship Letter to your lender, explaining your situation and requesting their approval for the short sale.

• Unemployment
• Curtailment of Income
• Divorce/Marital Difficulties
• Death in the Family
• Illness
• Excessive Obligations
• Abandonment of Property
• Employment Transfer/Relocation
• Community Circumstances
• Loss of Tenants

You will also need to provide a statement of your current income and all other assets for your mortgage lender to evaluate. This information should show that you lack the income and assets to repay your mortgage loan in full.

Keys Real Estate Services will complete a Broker Priced Opinion (BPO) to assess the market value of your property, reinforcing the need for your short sale request.

We will vigorously market your property to secure the highest possible offer and educate potential buyers and their agents about the short sale process.

Our team will compile and submit your complete Short Sale Package, including the Purchase Contract, to your lender for review.

Your lender will conduct an audit of the file and assign a negotiator or workout specialist to determine the property’s market value and decide on the offer.

If the bank accepts the offer, they may require specific terms from the seller. Our experienced team will handle these negotiations to achieve a win-win solution.

We will facilitate the transaction through to closing, ensuring that once the short sale is complete and recorded with the county, you are no longer responsible for the property.